Site Access & Content
Site Traffic
Site Hosting & Reliability Questions
Domain/Email Questions
Listing Questions
Questions about RE Agent Link
Site Purchasing Questions
Site Access & Content
How do I access my website to make changes, update listings, etc?
We provide you with a log-in to your Administration Area. Once you log-in to your Administration Area, you will have access to edit your site, update content, check email and much more.
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Can I edit my web site?
We offer an easy to use Administration Area that enables you to edit your site. You may change the text on some pages.
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How many pages do I get with my site?
Your website consists of approximately 100 pages although many pages are dynamic. A dynamic page displays various content based on user input. We think of it more as page views. If your site was Metrolist enabled and a viewer looked at every listing which at this writing is around 9000, that viewer would have 9000 page views.
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Can I customize my web site?
Yes, you can customize your web site by adding Links, FAQs, Testimonials and writing copy for some pages.
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Can I add a flash intro to my web site?
Yes, you can add a flash intro to your web site for an additional charge.
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Can I add links to my site?
Yes, you can easily add a text link to your site in the Administration Area.
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Site Traffic
Will my web site be found by search engines?
In your Administration Area you can edit your meta tags and keywords. This allows your site to be found easily in the search engines where your site is listed. However, in the past few years, search engines have changed their listing policies. Many search engines no longer offer free listings.
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How will people know to go to my web site?
Once your site is up and running, you will need to advertise your site. We also highly recommend putting your web address on your business cards, flyers and all other advertising.
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How much traffic will I get at my site?
The amount of traffic you get is a function of how well you market your web site and so it's completely under your control.
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Do you hook us up to search engines? How many?
If you request it, we list you in the top 10 free search engines. Please be advised that the majority of search engines are no longer free. If you wish to be highly listed in Yahoo! you may need to pay Yahoo!.
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Can I be at the top of the search engines?
Yes, most search engines will place you at the top of a search if you are the highest bidder for that keyword. All you have to do is to sign up with services like Overture.com and Google.com and decide what key words you wish to target and how much you would like to bid.
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If I can't get any traffic to my site, is it worth it to have a website?
Yes, there are numerous reasons to have a web site. Your customers expect you to have a website. Most of your competitors have a web site. If you do not have a website you might lose credibility in the minds of your customers. A website can save you time because your prospects can go to your website to view listings.
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Site Hosting & Reliability Questions
Can I buy your web site and host it with my current ISP?
Your RE Agent Link' site includes RE Agent Link' proprietary products. These products can only run on RE Agent Link' servers. In addition, we are constantly improving our products. As a result you cannot host your RE Agent Link' site with another provider.
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How reliable are your web sites?
Our web sites are very reliable. We continuously monitor our web sites and automatically alert our staff should any site go down for any reason.
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Domain/Email Questions
Do I get my own domain name? Do I get a custom email address?
Yes, you can register a new domain name or transfer an existing one. If you register a new domain name, there is a domain registration fee. You also get a custom email address e.g. yourname@yourdomain.com.
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Why do I have to pay extra for a domain name?
You do not have to pay extra for a domain name if you already have it registered. However, if we are registering a domain for you, there is a domain registration fee that is independent of the web site hosting fee. Domain registration is required to ensure legal ownership and usage of the domain name.
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Who owns my domain name?
You own your domain name as long as you continue to pay your domain registration fees. Should you not pay your domain registration fees, your domain will lapse and someone else may register the domain name.
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How do I register a domain name?
Simply ask your RE Agent Link' representative to register a domain for you.
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Is there any benefit to using more than one domain name? What costs are involved?
There may be benefits to using multiple domain names. Some companies use multiple domains to market their services to different groups of people or in different geographical areas.
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I already own a domain name. Can I use it?
Yes, you may transfer your domain to RE Agent Link at no charge. You will continue to pay domain registration fees to your domain registrar.
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How many e-mails do I get with the web site?
You get up to twenty-five email boxes.
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Can I pop my email into my favorite software like Outlook or Eudora?
Yes, this is included.
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Can I access email through a web interface?
Yes, we provide this at no additional charge.
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Can I forward my email to my aol/hotmail/msn email address?
Yes, you can forward your email to any address you want.
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Listing Questions
How many listings can I add to my web site?
You can add as many listings as you want. You must request the private listing module.
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How many pictures can I have on a listing?
You can have as many pictures as you would like on a listing.
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Can I add virtual tours?
Yes, you can add links to virtual tours easily to your listings.
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Can I email a listing link to other agents or clients?
Yes, you can email a listing link from your Administration Area. You must request the Send Listing module.
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Questions about RE Agent Link
Why should I choose RE Agent Link?
RE Agent Link is one of the most experienced web site providers in the real estate industry. RE Agent Link has been building web sites since 1995. We are here for the long haul, and are constantly improving our products. Your RE Agent Link web site is the result of years of research and innovation. You may also edit your web site 24/7.
Upon purchasing a web site, you are assigned a personal account manager who ensures the smooth launch of your web site. RE Agent Link also provides you with onsite training that helps you maximize the use of your web site.
To prevent downtime, RE Agent Link uses an inside and outside monitoring service that informs us should our web sites go down for any reason. If you have an emergency and call us after regular working hours, your call is forwarded to our emergency support staff.
When you buy a RE Agent Link web site, you are purchasing a product that has withstood the test of time. You take advantage of our learning curve in developing dozens of real estate industry web sites. Purchase a RE Agent Link web site today and we will empower you to tap into the power of the Internet, helping you save time and make money!
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How long has RE Agent Link been in business?
RE Agent Link has been in business since March 1995. We are one of the state's leading providers of web sites for real estate and mortgage professionals. RE Agent Link is a well-run, well-managed profitable company with over 100 clients.
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How reliable is your service?
Over the past 3 years, our servers have performed with over 99% uptime. RE Agent Link maintains automated monitoring systems for constant surveillance of its network and computer systems to maximize the uptime and performance of our clients' web sites.
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Do you offer customer support?
Yes, we're available for questions and technical support issues with your web site. Support representatives are able to answer and return phone calls and email questions from 8AM to 5PM MST, Monday through Friday.
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Site Purchasing Questions
Do I have to sign a long-term contract?
You may signup on a monthly or annual hosting plan. On the monthly hosting plan you can cancel at any time with a 30-day notice. On the annual plan you are required to enter into a one-year agreement.
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How do I pay for my web site?
You can pay using a credit card or you may mail a check. We accept Visa, Mastercard, American Express and Discover. If you sign up for the monthly hosting plan you must use a credit card.
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What if I am not happy with the website?
We offer a 30-day money-back guarantee. We will refund the setup and monthly fees that you have paid on your website.
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Do you offer any discounts if I buy more than one website?
We offer a $50 discount on the setup fee of additional websites.
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Do you pay referral fees if I refer a client?
We pay a $50 referral fee for every client that you refer.
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